1. Who we are
Care Growth Partner Consulting Ltd is a company registered in England & Wales. We act as the data controller for personal data processed through the CGP Platform. For any privacy questions, contact us at info@cgpconsult.co.uk.
2. Information we collect
- Account information — your name, business name, email address, phone number, care service type and postcode, provided when you register.
- Usage data — how you interact with the platform, including features used, leads viewed and content generated.
- Billing information — handled securely by our payment processor; we do not store full card details on our servers.
- Technical data — IP address, browser type and device information, collected automatically for security and performance.
3. How we use your information
- To provide and operate the platform and its features.
- To authenticate your account and protect it with two-factor authentication.
- To process your subscription and send service-related communications.
- To generate AI-assisted marketing content, leads and outreach on your behalf.
- To improve our services and respond to support requests.
4. CQC and public data
The platform surfaces information about care providers sourced from the Care Quality Commission's public register and other publicly available sources. This data is published by the CQC and used in accordance with their terms. We do not claim ownership of CQC data.
5. Lawful basis for processing
We process your data on the basis of contract (to deliver the service you subscribe to), legitimate interests (to operate and improve the platform securely), and consent where required, such as for marketing communications.
6. Sharing your information
We do not sell your personal data. We share it only with trusted service providers who help us run the platform — including hosting, authentication, payment processing and AI processing — and only to the extent necessary. These providers are bound by data protection obligations.
7. Data retention
We keep your personal data for as long as your account is active and for a reasonable period afterwards to meet legal, accounting or reporting obligations. You may request deletion of your account and associated data at any time.
8. Your rights
Under UK GDPR you have the right to access, correct, delete or restrict processing of your personal data, to object to processing, and to data portability. To exercise any of these rights, email info@cgpconsult.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO).
9. Security
We use appropriate technical and organisational measures to protect your data, including encrypted connections, secure authentication and two-factor verification. No method of transmission over the internet is completely secure, but we take all reasonable steps to safeguard your information.
10. Cookies
The platform uses essential cookies and local storage to keep you signed in and to remember your preferences. We do not use advertising cookies.
11. Changes to this policy
We may update this policy from time to time. Material changes will be communicated through the platform or by email. The "last updated" date above reflects the latest revision.
12. Contact
Care Growth Partner Consulting Ltd
Email: info@cgpconsult.co.uk
Website: cgpconsult.co.uk